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If your washer doesn't seem to work at all, check these:
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Check to see whether power is getting to the washing machine. Is it plugged in? Has a fuse blown or is a circuit breaker tripped?
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If the lid switch is defective, your washer can't spin and may not function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washer to get to the switch. If it's defective, you need to replace it.
Some machines have a special lid-switch fuse near the lid switch, inside the control panel. If this fuse blows, the unit won't fill with water until you replace the fuse.
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If your washer won't drain, check these:
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If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.
To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.
Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.
If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.
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If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it.
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If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems:
- If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.
- If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
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HOW WASHING MACHINES WORK | WHAT IS WRONG WITH YOUR WASHING MACHINE? | MAINTENANCE TIPS FOR YOUR WASHING MACHINE
ANSWERS TO COMMON QUESTIONS ABOUT WASHING MACHINES |
LOCATE YOUR WASHING MACHINE MODEL NUMBER | HOW DRYERS WORK
WHAT IS WRONG WITH YOUR DRYER? | MAINTENANCE TIPS FOR YOUR DRYER | ANSWERS TO COMMON QUESTIONS ABOUT DRYERS
LOCATE YOUR DRYER MODEL NUMBER | HOW RANGES/STOVES/OVENS WORK | WHAT IS WRONG WITH YOUR RANGE / STOVE / OVEN?
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